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Collections Manager - Houston, TX

Houston, TX
 
Alltran Financial
SocialShare
19 days ago

Job Description:

  • Time management for the assigned team to ensure completion of daily tasks.
  • Reviews, update, and improve processes for efficiency
  • Sets a positive example
  • Leads by example.
  • Motivates employees and maintains a team environment.
  • Ensure all work is performed in compliance with Company / Client Policies as well as local, state and federal collections laws and regulations
  • Follows up with direct on-going collector training to exceed expectations
  • Must possess a through knowledge of and hold staff accountable to all Federal, State and local guidelines and laws.
  • Responsible for progressive discipline of infringements of company policies, procedures and/or standards.
  • Perform monthly performance evaluations of team.
  • Additional duties as assigned.

 

Qualifications:

  • Must be able to qualify for a MN state collection license.
  • High school diploma or equivalent required; College degree preferred.
  • up to 3 years of 3rdparty collections experience preferred
  • Excellent oral and written communication skills
  • Strong leadership skills
  • Knowledge of FDCPA and state laws
  • Adaptable to change direction as needed to meet the needs of internal / external customers.
  • Can work under pressure
  • Can meet critical deadlines
  • Capable of maintaining confidentiality

 

Requirements:

  • High school diploma or equivalent required; College degree preferred
  • Must be able to complete and clear background and drug screen
  • 3 years of 3rd party collections experience preferred
  • Excellent oral and written communication skills
  • Strong leadership skills
  • Knowledge of FDCPA and state laws
  • Adaptable to change direction as needed to meet the needs of internal / external customers.
  • Can work under pressure
  • Can meet critical deadlines
  • Capable of maintaining confidentiality 

Alltran does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, physical or mental disability, marital status, genetic information, or any other characteristic protected by federal, state, or local law, ordinance, or regulation

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